> For the complete documentation index, see [llms.txt](https://23yun.gitbook.io/23yun/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://23yun.gitbook.io/23yun/al_admin_qb/faq.md).

# FAQ

## **Q：**Unable to open the webpage after startup? Can't start? Constantly getting "yarn build failed"?

#### <mark style="color:green;">**Case 1:**</mark>

<figure><img src="/files/9ApICsQXvynjz6p5LbvY" alt=""><figcaption><p>yarn构建失败例子</p></figcaption></figure>

A：<mark style="color:orange;">Please enable the options to show hidden items and file extensions.</mark> Then, delete the folder and two files highlighted in red in the screenshot. Delete as many as you find. After that, download the compressed file, extract it, and replace the deleted folder and files with the latest versions from the compressed package.

<figure><img src="/files/gAIIUSpAt0vq4yoGbdyV" alt=""><figcaption></figcaption></figure>

{% file src="/files/hwulLpX6xwYAS7lwdoGu" %}

<figure><img src="/files/L1llhMBQtd9h5h31XQvf" alt=""><figcaption></figcaption></figure>

#### <mark style="color:green;">Case 2:</mark>

<figure><img src="/files/37feVWix1qUcxxwSw6q5" alt=""><figcaption></figcaption></figure>

Delete the `screenshot-basic` plugin in the terminal, then download the `screenshot-basic.zip` below.

{% file src="/files/ZoExpMlbxXgkxJfDn2ts" %}

## **Q：**&#x54;he interface opens, but it keeps saying authentication failed or login failed?

A：Check the username and password. Disable the global mode of your VPN/proxy, or simply turn off the VPN/proxy.

## **Q：**&#x54;he interface opens, but it keeps saying connection timed out?

A：Please check the IP and port settings in `config.js`.

## **Q：**&#x47;etting an error about exceeding the total range on startup?

![](/files/x85A8w8N7Kn6WXbgbMrA)

A：

**Solution 1:** Ask the admin to stop adding excessive amounts of money. Isn't 9 quintillion enough? Why add so much?

**Solution 2:** Increase the number, for example, set it&#x20;

## **Q：**&#x43;an't resolve the issue?

A：Seek help from the author. [Contact](/23yun/contact.md)&#x20;